In a recent ruling, the Federal Tax Ombudsman (FTO) has instructed the Federal Board of Revenue (FBR) to address the technical issues plaguing its IRIS software. These glitches have been cited as barriers preventing taxpayers from claiming their rightful tax credits.
The FTO emphasized that the FBR cannot use its own software limitations as a justification for denying taxpayers access to the Rs2.3 million tax credit. This decision underscores the importance of ensuring that technological shortcomings do not impede lawful tax benefits.
Taxpayers are now hopeful that the FBR will act swiftly to resolve these issues, allowing them to claim the credits they are entitled to without further delay.
